What We Collect and Why We Hold It
We collect your name, contact details, and account credentials when you register. When you deposit or withdraw using bKash, Nagad, or Rocket, we log the transaction reference and wallet number to match payments to your account — we do not store your full mobile banking PIN
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or password. Device information, including browser type and IP address, is collected automatically to detect unusual login activity and protect your account from unauthorised access. We may also collect session data when you browse the lobby, such as which games you open, to improve how the
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platform loads on your device. This data is held only as long as your account remains active or as required to resolve any disputes. If you close your account, we retain a minimum record for the period required by applicable rules in your jurisdiction. Where you
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use a Bank Transfer instead of a mobile wallet, your bank account details are treated with the same access controls as any wallet data. All of this applies only where our services are available under your local law and within eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.